Newgen Hails Digital Transformation for Businesses

Newgen hails
Newgen hails

Newgen Hails Digital Transformation for Businesses

By designing and delivering innovative software products and solutions of the highest quality.

The concept 'One World One Workplace' epitomizes the need to integrate business across geographies, enterprise applications, processes, and emerging technology disruptions.

With such an idea and years old experience, Mr. Diwakar Nigam, a founding member of NASSCOM, founded Newgen Software in 1992. At Newgen, under his dynamic leadership, a team of highly qualified software professionals develop software which is indigenous.

Headquartered in New Delhi, the company has become a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Adaptive Case Management (ACM) solutions.

Newgen's Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2013.

Leading Digital Transformation Worldwide

Newgen has been driving Digital Transformation for businesses by designing and delivering innovative software products and solutions of the highest quality from its 13 domestic branch offices in India.

Its overseas offices are located in McLean, VA, United States of America, Ontario, Dubai, United Arab Emirates and Raffles Place, Singapore.

The company has a strong global footprint of 1200+ customer installations in over 58 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, Government agencies, Healthcare Organizations, Shared Service Centers, BPO and telecom Companies.

Newgen's Trusted Client Network

The company is developing innovative, world-class software products and solutions that can serve enterprises across a wide range of business functions. Its continuous focus on integrating new-age technology forces like Social, Mobile, Analytics, and Cloud (SMAC) makes it easier to attract clients.

Newgen's client list consists of some of India's and the world's largest Banks, Insurance Companies, BPOs, MNCs, and big corporate houses. Its marquee customers include ICICI Bank, Union Bank of  India, United Arab Bank, Bank Muscat, IndusInd Bank, Metlife Insurance, Max Bupa, Bank Islam Brunei Darussalam, East West Bank, Diamond Bank, Mashreq Bank, Council of Scientific and Industrial Research (CSIR), Department of Scientific and Industrial Research (DSIR), HSBC, Indiabulls, Aditya Birla Financial Services, IndiaFirst Life Insurance Company, Coca Cola, HCL, Johnson & Johnson, Bajaj Electricals, Fortis Healthcare, AstraZeneca, Omaxe M3M India, Castrol, Airtel, Reliance, etc.

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Their flexible licensing policies allow customers to opt for 'partial solutions', which lowers the Total Cost of Ownership (TCO). Their highly cost-effective solutions can be integrated with customers' legacy systems. This facilitates end-users to leverage the benefits of Newgen solutions while continuing the usage of their existing systems. 

The Maverick Behind the Success

Mr. Diwakar Nigam, MD

Mr. Diwakar Nigam, the Managing Director of Newgen Software Technologies, has been an active player in the National Software Industry as a founding member of NASSCOM (National Association of Software and Services Companies). He is also a member of the Anti Piracy Task Group formed by NASSCOM.

Mr. Nigam has been pursuing the goal of building a world-class Product Development Company ever since his graduation, and Newgen is the fulfilment of that goal.

Before forming Newgen, Mr. Nigam, along with a few colleagues, had incorporated Softek Limited, a product development company in 1978.

Mr. Nigam attended the Indian Institute of Technology, Madras, for a Master in Technology in Computers Science. Completing his M.Tech, he worked in the Software R&D of HCL from 1976-78.

Key Services

Newgen is involved in the development of Enterprise Content Management and Business Process Management Software and has made an impact in India and Internationally.

  • Expanding global reach and scaling up global operations through channel partners.

  • Foray into newer verticals with new configurable offerings that can cater to specific requirements of clients.

  • Developing innovative world-class software products and solutions that can serve enterprises across a wide range of business functions.

  • It offers an integrated offering built on ECM, BPM, CCM, and Case Management platforms that enable end-to-end business transformation for Enterprises.

  • Newgen has been assessed at CMMi Level3.

Newgen has also developed highly configurable point solutions for addressing specific business needs of various industries. Newgen's solutions for FATCA compliance, Retail Loan processing, Trade Finance automation, Corporate Credit approvals, Loan Origination, Mortgage Lending, On-Screen Marking, and Account Opening are some of their highly successful offerings built on the core ECM-BPM.

Newgen offers Imaging and Workflow solutions to a diverse range of industries, streamlining their essential business processes and ushering in paperless operations. Additionally, the company provides tailored software engineering services to clients with highly specific business requirements.

Newgen's projects have set a standard for measuring ROI (Return on Investment), and organizations spanning various industries and regions have successfully realized tangible business advantages. These achievements have been independently verified and confirmed by prominent consultancy firms and industry associations.


Recently, Newgen has received the Asian Banker Award 2015 for Best Branch Automation Project and D&B Business Excellence Award 2014  for excellence in IT & IT enabled Services.

It has also been awarded the Skoch Smart Governance Award 2014 for India's Best Governance Projects, and Red Herring Asia 2014: Top 100 Companies awards, etc.

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