Every online payment completed in India, whether through UPI transfer, a card swipe, or a net banking transaction, has a data trail. This can be anything from card numbers, transaction IDs, customer details, and timestamps.
Since 2018, the RBI has instructed all entities handling and processing payments to store the entire trail exclusively on servers within India, with foreign data (if any) deleted within 24 hours of processing.
Most businesses only think about data localisation when something goes wrong. Or if their payment systems are flagged during an audit, after a compliance notice, or after due diligence questions from an investor.
Is the provider RBI-authorised as a Payment Aggregator (PA), not just RBI-compliant in marketing copy?
Does it store and process transaction data on India-based servers, verifiably?
Is it PCI-DSS certified for card data handling?
Does it publish security incident and breach-reporting practices in line with RBI's PA-DSS expectations?
Can it prove this through its own transparency pages, not just a sales call?
| Payment Gateway | RBI Authorisation | Data Localisation | Onboarding | Best Suited For |
|---|---|---|---|---|
| Cashfree Payments | Online PA + PA-CB-E&I (Cross-Border, Export and Import) | India-hosted, PCI-DSS compliant | Same-day, self-serve | Startups to large-scale D2C and SaaS enterprises, India and global-facing businesses |
| PayU | Integrated PA (online, offline, cross-border) | India-hosted | Moderate, sales-assisted | Mid-to-large enterprises |
| PhonePe PG | Online PA | India-hosted | Straightforward, app-linked | SME and mid-market merchants |
| PayGlocal | PA-CB-I&O (inward & outward) | India-hosted, cross-border segregated accounts | Assisted onboarding | Exporters and global-facing businesses |
| BillDesk | Online PA (in-principle to full authorisation) | India-hosted | Enterprise-led, slower | Banks, large billers, utilities |
Cashfree holds both an Online Payment Aggregator authorisation and a PA-CB-E&I licence for cross-border collections, which matters if data localisation compliance is critical to your business operations, which it is for every business. Working with Cashfree means the same entity handling your domestic UPI and card flows is also cleared to route international payments and receive payments in more than 180+ currencies.
Onboarding is largely self-serve with Cashfree, as it offers KYC, API keys, domain whitelisting, and most merchants can go live the same day without a developer sitting through the process. That speed doesn't come at the cost of the compliance layer, as with this payment gateway, your payment stack, customers, and the payment itself are protected with RiskShield fraud monitoring, PCI-DSS certification, and India-hosted transaction data.
Online PA and PA-CB (Cross-Border, Export and Import) authorisation under one entity
Same-day, self-serve onboarding sequence
100+ payment methods, 180+ currencies for cross-border collection
RiskShield fraud monitoring built into checkout
Instant settlements and instant refunds, including COD orders
Recurring payments and e-mandates for subscription businesses
For e-commerce sellers specifically, the COD and RTO handling is where the compliance conversation turns practical. In other words, with Cashfree payment gateway, refunds on cash-on-delivery orders and pre-authorisation on card payments are built into the same flow, instead of needing a separate reconciliation layer.
PayU carries an integrated RBI authorisation covering online, offline, and cross-border payment aggregation, which gives it reach across channels many gateways handle separately.
Integrated PA licence across online, offline, and cross-border
India-hosted transaction and settlement data
CommercePro checkout layer for conversion at cart/checkout
Two-step login for returning customers
Established acquiring relationships for high-volume merchants
PayU’s onboarding speed is the problem here, as integration and merchant verification tend to be more sales-assisted than self-serve, which is a reasonable fit for a business that already has the internal bandwidth to work through it, less so for a founder trying to start collecting payments this week.
PhonePe operates as a licensed online Payment Aggregator only, and its data localisation posture inherits from the same infrastructure that runs its UPI app. It’s India-hosted, but cannot process cross-border payments.
Online PA authorisation
Core payment modes: UPI, cards, net banking, wallets
Familiar checkout branding for Indian shoppers
Merchant dashboard for settlement tracking
Quick-start APIs for lighter integrations
Where it's thinner, honestly, is on the tooling layer around compliance reporting and reconciliation. PhonePe’s dashboards and fraud visibility are still maturing compared to gateways that have been serving enterprise merchants for longer. For a business that needs granular compliance reporting on demand, it’s a drawback until PhonePe updates its systems.
PayGlocal holds the PA-CB-I&O authorisation for inward and outward cross-border payments, and this allows businesses on PayGlocal to accept payments from within and outside India while staying compliant with the RBI rules.
PA-CB-I&O authorisation for two-way cross-border flows
Segregated inward and outward collection accounts, as RBI's escrow rules require
Support for global card networks and wallets like Apple Pay, Google Pay
Built for exporters, freelancers, and globally-facing D2C brands
It's a narrower tool than a general-purpose domestic gateway like Cashfree because PayGlobal is built this way by design. If cross-border is a small part of your business, it may be more setup than you need.
BillDesk's authorisation and data infrastructure were built around a different kind of merchant, as it mostly works well with banks, utilities, insurers, and large billers. These are the businesses where compliance audits and regulatory reporting are a daily reality, not an occasional check.
Long-standing RBI authorisation as a payment aggregator
India-hosted infrastructure built for high-compliance sectors
Bill payment and recurring collection specialisation
Enterprise-grade reconciliation reporting
BillDesk’s onboarding workflow is slow, and that’s because it’s built to reflect that history of enterprise-led, slower, and generally not designed for a startup wanting to go live in a day.
Choosing an RBI-authorised gateway is the starting point, and these points will ensure you are on the right path.
Confirm the gateway's Certificate of Authorisation number directly on the RBI's published list, not just its own website.
Never store card numbers, CVVs, or expiry dates on your own servers — even if your platform is PCI-DSS compliant, RBI restricts this to card issuers and networks. To protect yourself from fines and legal issues, use tokenisation for saved-card experiences.
Check that the gateway reports security incidents within RBI's stipulated timeframe and undergoes annual cybersecurity audits.
If you operate across borders, verify separate escrow accounts exist for inward and outward collections, as RBI's 2025 master directions require.
The core rule is the simplest of all to state, but it’s also easy to get this one rule wrong in practice;
All data related to payment transactions must be stored only on servers located in India.
If any part of the transaction is processed abroad, whether through an international acquiring bank or a payment gateway that houses its data in its native country, that foreign leg must be deleted from the overseas system within 24 hours and never stored there.
This applies regardless of company size, so whether you are a two-person D2C brand or a listed enterprise, the rule applies nonetheless, and compliance is critical.
What changes is enforcement risk: smaller merchants rarely get audited directly, but they inherit the compliance posture of whichever gateway they plug in. A merchant is not shielded from RBI scrutiny just because the violation technically happened at their payment partner's end.
RBI authorisation isn't optional, and data localisation isn't negotiable for brands and payment gateways. Within that non-negotiable floor, gateways still differ meaningfully in how fast you can start, how much reporting they hand you, and how well they fit your specific mix of domestic and cross-border flows.
Cashfree's combination of same-day onboarding, both online PA and PA-CB-E&I authorisation, and India-hosted infrastructure by default makes the compliance question something you check once and move past, rather than something you manage on an ongoing basis.