WHAT IS CRM? THE ULTIMATE CRM GUIDE 2020
Youprobably have heard about CRM. If not, don't worry; you are not the only one.22% of salespeople have no idea about CRM tools. And, 40% still use manualmethods like spreadsheets and email programs, for customer data storage.Considering that CRM applications can help boost sales by up to 29%, it's vitalto know how to use this technology to nurture buyers down your sales funnel andcontinue the relationship once the deal is closed.
Checkout our guide on customer relationship management to know what CRM is, why CRMis important for business, how to select the best CRM software and also how tomake the most of your CRM software?
CRM orCustomer Relationship Management is a practice used by organizations tomaintain interactions with their potential customers. CRM software helpsbusinesses to record their customer contact information including name, contactnumbers, emails and also addresses. Moreover, this software also keeps track ofcustomers' activities like purchase preference, time and duration of theirstore visit, returns and more. CRM systems assist companies to stay connectedto their customers, streamline the sales, marketing, and support processes, toenhance productivity and profitability.
Findingthe Perfect and Best CRM platform