MEHTA MULTISPECIALTY HOSPITALS: BUILDING A HEALTHY COMMUNITY THROUGH UNCOMPROMISED EXCELLENCE
MEHTA MULTISPECIALTY HOSPITALS: BUILDING A HEALTHY COMMUNITYTHROUGH UNCOMPROMISED EXCELLENCE
DrMehta's Hospitals is committed to meeting the needs of families by providingworld-class care closer to home.
Healthcare has become one of India's largestsectors – both in terms of revenue and employment. It is flourishing at a briskpace due to its strengthening coverage, services and increasing numbers ofservice providers, who are introducing a new perspective in healthcare.
Founded in 1933, Dr Mehta's Hospitals isleading Healthcare provider in India. It is making the life of people healthywith world-class service. With over85 years of expertise, it has helped heal consumers across generations and isthe oldest and most experienced private hospital in India and amongst the Top30 on the planet. Dr Mehta's is the team of 650+ experts, who always measureextra miles to meet the organization's short and long term objectives.
Dr Mehta's Hospitals is widely renowned asamong the safest and healthiest birthing locations in India having helpeddeliver over One Million Successful Births. And, since inception, it has beenredefining healthcare in Chennai and across India. The hospital has beenrecognized for setting new benchmarks in clinical care, Infection preventionframework and clinical outcomes measurement.
MEETTHE GUIDING FORCE
44years Sameer Mehta is at the helm of Mehta Multispecialty Hospitals and leadingit as the Vice Chairman and CEO of the company. Besides, he is the founder ofAtlas Advisory (enterprise accelerator) and many other organizations. Sameerholds amazing years of experience in the health sector. In academics, he isarmed with numerous degrees including an MBA from the Kellogg School of Management,a Masters in Manufacturing Engineering Management, and a Masters in ChemicalEngineering that help him to bring the best solution in the industry.
Dr Mehta's Hospitals is a trailblazer in Indiahealthcare. With over 8 decades of expertise and experience in healthcare, itfocuses on consumer health, safety, and infection control. Till date, it has delivered top clinicaloutcomes consistently and helped heal over tens of millions of consumers overthe last century.
Here, there is a list of services offered bythe hospital:
- Neurology and Neurosurgery
- Obstetrics and Gynecology
- General and Laparoscopic Surgery
- Vascular Surgery
- General Medicine
- Geriatric Medicine
- Pediatrics and Pediatric Super Specialities
- Oral and Maxillo Facial Surgery
Sameer Mehtaattributes the success of the Institution to the Grace of Almighty, dedicationand hard work of the team.
Dr Mehta's Hospitals was founded in 1933 inSowcarpet by Dr Anantrai J Mehta with a vision to set up an institution thatwas open to all members of the Indian community that focused on consumersafety, affordability and affection in a Pre-Independence era. Joined by DrSavitha Ben Mehta, a Gynecologist trained by leading British and IndianGynecologists in 1940, they relocated and expanded this to a Multi-specialtySurgical and Birthing unit in 1955 at Chetpet, Chennai. Their children DilipMehta, Usha Shukla, and their grandchildren Sameer Mehta and Pranav Mehtacontinue the legacy today.
IMPORTANCE OF TRUST INTHE HEALTH CARE
Sameer believes, "Relationships built on trustare essential to success. Trust represents the core of the relationship onwhich the healthcare industry has been built upon. Also, building trust isessential for patients' experience and satisfaction." It is one of the foundations of modern-day medical ethics.
VIEWPOINT ON INDIANHEALTH CARE SYSTEM
"As we move towards aglobally integrated society, we find ourselves at a moment of enormouschallenge and of even greater opportunity. The Healthcare system isn't justgetting bigger and flatter but smarter", asserts Sameer Mehta.
"We believe thatsmarter systems can and will make a real difference to the prosperity ofpatients and the sustainability of healthcare systems. AI is taking theindustry by storm", he adds.
Technology is supporting healthcare leapfrogthe status quo, drive efficiency and improve patient outcomes. Doctors andpatients around the world should have access to life-changing life-savingcare. The industry should work withhealthcare start-ups to bring accessible socio-economic benefits to thehealthcare ecosystem.
Dr Mehta's Hospitals clientele involves 4 to 5generations of families from across the country. It has created trustedgenerations of families through values which underlie affordable, compassionateand efficient care coupled with genuine consumer affection. And, it takes everypossible effort to achieve the following with clients:
- Creating WOW Experience
- Personalized Customer Affection
- Affordable, Compassionate & TransparentCare
- Continuously Learn and Grow as a Family
- Empowered Communities Succeeding Together
- Focussed on Institutional Growth andSustainability
- Innovate Transformative Healing
ROLE OF THE LATESTTECHNOLOGIES AND TOOLS
Sameer Mehta says, "IT has become integral tooptimize costs and effectively manage operations. Present-day, good qualityhealthcare services with smooth functioning and good consolidation of differenttechnology tools will lead to a transformed healthcare system." He gives a fewexamples:
- Electronic Medical Record (EMR) helps toorganize and store patient data in digital format.
- Data Analysis helps in patient flowmanagement, Fraud analysis, Resource Management, and Patient profile analytics.
- Predictive Analysis uses various tools andtechniques to predict patients' future health.
- Interconnected systems and online managementhelp in improving revenue cycle management.
INNOVATION: DR MEHTA'S MOBILE APP
Dr Mehta's Hospitals has launched its officialmobile app aimed to enhance their services to patients. Aimed at reshaping thecustomer experience, this app allows for hassle-free, seamless and efficientpatient care. Through the app, patients can book an appointment, check theirdiagnostic reports and even get a live update of their bills.
- More than 85 Years of serving people fromacross the world
- More than 2 Crores Out Patients
- More than 42 Lakh In-Patients
- More than 20 Lakh Surgeries
- More than 10 Lakh Emergency Lives saved
- More than 10 Lakh Deliveries
- More than 300 families with 3 consecutivegenerations born at Dr Mehta's
- More than 650 Drs in the panel
The future now beckoning to Dr Mehta'sHospitals is one of enormous promise. With the successful launch of the 250beds in Velappanchavadi, the team is planning to scale up the unit up to 1000beds in 4-5 years.
Sameer further adds, "Soon, highly specialized and complicated surgeries willbe done through our Centres of Excellence in Ortho, Gastro, Neuro, Urology andGynec Departments. These centers will be established in Collaboration withleading centers from Germany, UK, and US. Our Pediatric and Neonatology Unitswill be made world-class. We will set up a high-end Cathlab, Onco RadiationUnit, and MRI Unit. And, to makethese plans successful, we will invest around Rs 500 crores in the next 10years".
PIECE OF ADVICE
Strive to equip yourselves with the competenceand character to address the emerging business and social challenges. This isnot a magic pill but a first and important step.
Let's build a smarternation.
- Dilip Mehta- Chairman
- Dr Pranav Mehta- Director
- Dr Kannan- Medical Director
- Vasantha- Chief Belief Officer
- Jeevan- GM Finance
- Dr Saravana Kumar- GM and Unit Head Chetpet
- Manimuthu, GM and Unit Head, Velappanchavadi
- Dr Dinesh, Medical Administrator
"Weaspire to be the place where families desire to celebrate the introduction ofnew beginnings, the well-being of their loved ones across generations – fromchildren to adults to elders".- Sameer Mehta